Privacy Policy
Last updated: December 2024
1. Introduction
Welcome to GoGroww ("we," "our," or "us"), operated by Mobinow - Proprietor ("Company"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gogroww.in or use our services.
As a global branding agency, we work with clients worldwide and understand the importance of data protection across different jurisdictions. This policy complies with applicable privacy laws including GDPR, CCPA, and other regional privacy regulations.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number, mailing address)
- Company information (company name, job title, industry)
- Project details and requirements
- Payment and billing information
- Communication preferences
- Any other information you voluntarily provide to us
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
2.3 Facebook API Graph Data
When you interact with our social media content or use our social media management services, we may collect data through Facebook's Graph API:
- Public profile information (name, profile picture, public posts)
- Page insights and analytics data
- Engagement metrics (likes, comments, shares)
- Ad performance data
- User-generated content related to our campaigns
- Social media account information for management services
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our branding services
- Communicating with you about projects and services
- Processing payments and managing billing
- Creating and managing social media campaigns
- Analyzing website performance and user behavior
- Marketing and promotional activities (with your consent)
- Complying with legal obligations
- Protecting against fraud and security threats
3.1 Facebook API Graph Usage
We use Facebook's Graph API to:
- Manage and schedule social media content for our clients
- Analyze social media performance and engagement metrics
- Create targeted advertising campaigns
- Monitor brand mentions and user-generated content
- Provide social media management services
- Generate reports and insights for client projects
All Facebook API data usage complies with Facebook's Platform Policy and Terms of Service. We only access data that is necessary for providing our services and with appropriate user consent.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., hosting, payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
- Social Media Platforms: When managing your social media accounts as part of our services
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and advertisements
- Improve website functionality and performance
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Restriction: Request restriction of processing
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw consent for data processing
To exercise these rights, please contact us at Gogrowwithus@gmail.com.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Client project data: Retained for the duration of the project and up to 7 years for business records
- Marketing communications: Until you unsubscribe or request deletion
- Website analytics data: Typically retained for 26 months
- Social media data: Retained according to platform policies and client agreements
9. International Data Transfers
As a global branding agency, we may transfer your personal information to countries outside your country of residence. When we do so, we ensure appropriate safeguards are in place to protect your information, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by data protection authorities
- Certification schemes and codes of conduct
- Your explicit consent where required
10. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company: Mobinow - Proprietor
Email: Gogrowwithus@gmail.com
Phone: +91 98763-98815
Address: Punjab, India (Worldwide Operations)
Website: gogroww.in